We're all about communication. We recently researched into communication barriers that could be causing your business problems. You can read this, here. From our experience in getting to the core of every business we collaborate with, we get to see a lot of varying company cultures. One culture that's shone out for us is Christeyns. Managing Director, Nick Garthwaite spoke to us about how he started to work on building this. From his experience, we've outlined 3 takeaway's that can help your business. Don't run your business based on fear 100% attendance bonuses, pay caps for not hitting quotas, commission only pay incentives, the list could go on. Don't punish your staff, value them! Old fashioned management styles kill a positive culture. Combine the money you'd put into bonuses and increase employees wages. Or alternatively offer them simple things like available free fruit. These gestures cost nothing in the big scheme of business, but will incentivise your staff more than any scare tactic and help them to feel as though the company that they spend most of their week in, truly values them. A valued employee adds value to business. Change is driven from the top If change is needed in the business, it needs to trickle down from management. It's the only way to make the changes you want happen. If management don't stick to the adaptations to your business then why would the rest of your employees? Lead by example and inspire the change you want to [...]

As companies, we invest so much time in communication outwards, to our customers or potential customers. But, actually the most valuable conversations we should be having are within the organisation, to the heart and soul of your company, to the employees that work within. Company culture resinates in everything you broadcast. If your employees feel valued, truly great things start to happen. Behind every great business, is a great company culture.  People often mistake that flash offices, high salaries and bonus benefits are what creates a positive work environment; all of these things will of course help boost employee moral but without the most important (and free) offering of respect and appreciation of each and every person, no flashy gift will solve the problems within. At its worst, this can result in an unhappy work environment, high turnover in staff meaning high costs of training to the business and lower efficiency, resulting in an all round costly repetitive lesson. So if the answer is free why do so many businesses completely miss the mark? We'll outline 5 different communication barriers and how to spot, and overcome them. The sticking point The infamous point in internal communications where information is filtered down through management. But the problem? People forget to pass down the message, they forget important factors, they forget to relay the why and just impose changes. The list goes on! There are so many issues when it comes to simply passing down messages through a funnel based on hierarchy [...]